Previous incidents

Started: 12 minutes ago

Current status: Mitigated

The issue with stage filters not functioning in saved views has been resolved. Data visibility is now restored, and views are displaying correctly. Thank you for your patience while we addressed this.

Started: 13 minutes ago

Current status: Mitigated

The issue causing the Devrev tab to crash and become unresponsive has been resolved. Service is now stable for affected users. We apologize for the inconvenience and appreciate your patience.

Started: 11 minutes ago

Current status: Mitigated

The issue preventing cloned issues from appearing in the RZP account has been resolved. Service is now fully restored, and users can clone issues as expected. Thank you for your patience while we addressed this matter.

Started: 1 hour ago

Current status: Mitigated

The issue preventing SLA triggers for Observe.ai tickets has been resolved. All SLAs are now functioning as expected. Thank you for your patience while we addressed this matter.

Started: 13 minutes ago

Current status: Mitigated

The issue preventing data from being retrieved has been successfully fixed. Service is now fully operational, and you should experience normal performance. We appreciate your patience while we resolved this matter.

Incident: Data Retrieval Issue with Query Tool

Started: 10 minutes ago

Current status: Acknowledged

We are investigating an issue affecting data retrieval through our query tool. Our team is actively working to identify the cause and restore normal functionality. We will provide an update as soon as more information becomes available.

The issue with DevRev customer agents not responding has been resolved. All customer agents are now operational, restoring service within the 8-minute incident window. Thank you for your patience.

Customer support agents are currently not responding to inquiries. This started 3 minutes ago. We will provide an update within the next 30 minutes.

fixed

The email verification issue has been resolved after a 14-minute incident. Customers can now receive verification codes as expected, and login processes are functioning normally. Thank you for your patience.

Some users are experiencing repeated login and logout problems in Simpplr. This started just now. We will provide an update within the next 30 minutes.

The issue affecting computers has been resolved after 14 minutes. Service is now fully restored and functioning normally. Thank you for your patience.

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Please take a look at the RCA: https://support.devrev.ai/chennai/article/ART-5

This is fixed, you can view the dashboards now

Please take a look at the RCA: https://support.devrev.ai/chennai/article/ART-5

We are pleased to inform you that the issue affecting API functionality in the ap-south region has been resolved. The disruption was caused by a temporary service interruption, which has now been addressed through our standard recovery procedures. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are now stable and operating normally. If you experience any further issues or have questio...

RCA - https://app.devrev.ai/devrev/updates?limit=15&priorities=high&states=unread