Email Verification for Customer Login Delayed
Resolved
Mar 26, 2026 at 6:23am UTC
fixed
Affected services
Updated
Mar 10, 2026 at 11:19am UTC
We have identified the root cause of this issue that started 10 minutes ago. A fix is being deployed and we will provide updates on our progress.
Affected services
Updated
Mar 10, 2026 at 11:15am UTC
We are continuing to investigate this issue that started 5 minutes ago. We are exploring multiple approaches and will provide another update in about an hour.
Affected services
Created
Mar 10, 2026 at 11:09am UTC
Some customers are experiencing delays in receiving email verification codes for portal access. This started just now. We will provide an update within the next 30 minutes.
Affected services