Some services are degraded

Last updated on Apr 9, 2026 at 1:09pm UTC

Website (devrev.ai)
100% uptime
30 days ago
Today
Application (app.devrev.ai)
100% uptime
30 days ago
Today
Plug Platform
100% uptime
30 days ago
Today
Authentication (auth.devrev.ai)
100% uptime
30 days ago
Today
Support Portal (support.devrev.ai)
100% uptime
30 days ago
Today
API (api.devrev.ai)
100% uptime
30 days ago
Today
Issue Management
100% uptime
30 days ago
Today
Marketplace
100% uptime
30 days ago
Today
Search
100% uptime
30 days ago
Today
Timeline
100% uptime
30 days ago
Today
Vistas
100% uptime
30 days ago
Today
Conversation and Ticket Management
100% uptime
30 days ago
Today
devrev.ai
100% uptime
30 days ago
Today
Website (devrev.ai)
100% uptime
30 days ago
Today
Application (app.devrev.ai)
100% uptime
30 days ago
Today
Authentication (auth.devrev.ai)
100% uptime
30 days ago
Today
Support Portal (support.devrev.ai)
100% uptime
30 days ago
Today
Plug Platform
100% uptime
30 days ago
Today
API (api.devrev.ai)
100% uptime
30 days ago
Today
Issue Management
100% uptime
30 days ago
Today
Marketplace
100% uptime
30 days ago
Today
Search
100% uptime
30 days ago
Today
Timeline
100% uptime
30 days ago
Today
Vistas
100% uptime
30 days ago
Today
Conversation and Ticket Management
100% uptime
30 days ago
Today
Website (devrev.ai)
100% uptime
30 days ago
Today
Application (app.devrev.ai)
100% uptime
30 days ago
Today
API (api.devrev.ai)
100% uptime
30 days ago
Today
Authentication (auth.devrev.ai)
100% uptime
30 days ago
Today
Support Portal (support.devrev.ai)
100% uptime
30 days ago
Today
Plug Platform
100% uptime
30 days ago
Today
Issue Management
100% uptime
30 days ago
Today
Marketplace
100% uptime
30 days ago
Today
Search
100% uptime
30 days ago
Today
Timeline
100% uptime
30 days ago
Today
Vistas
100% uptime
30 days ago
Today
Conversation and Ticket Management
100% uptime
30 days ago
Today
Website (devrev.ai)
100% uptime
30 days ago
Today
Application (app.devrev.ai)
100% uptime
30 days ago
Today
Authentication (auth.devrev.ai)
100% uptime
30 days ago
Today
Support Portal (support.devrev.ai)
100% uptime
30 days ago
Today
Plug Platform
100% uptime
30 days ago
Today
api.devrev.ai/internal/dev-orgs.public-info.get?slug=devrev
100% uptime
30 days ago
Today
Conversation and Ticket Management
100% uptime
30 days ago
Today
Issue Management
100% uptime
30 days ago
Today
Marketplace
100% uptime
30 days ago
Today
Search
100% uptime
30 days ago
Today
Timeline
100% uptime
30 days ago
Today
Vistas
100% uptime
30 days ago
Today
Conversation and Ticket Management
100% uptime
30 days ago
Today
Issue Management
100% uptime
30 days ago
Today
Marketplace
100% uptime
30 days ago
Today
Timeline
100% uptime
30 days ago
Today
Vistas
100% uptime
30 days ago
Today

Previous incidents

Apr 09, 2026

Article analytics not working in production

Degraded

Updated Apr 7, 2026 at 5:28am UTC

Started: Apr 7, 2026 05:20 UTC

Current status: Acknowledged

The issue with article analytics has been narrowed down to a problem affecting data collection in the production environment. We are actively working to resolve the problem and will provide further updates as soon as possible. The investigation remains ongoing.

1 previous update

Article analytics not working in production

Degraded

Created Apr 6, 2026 at 2:11pm UTC

Started: Apr 6, 2026 14:11 UTC

Current status: Acknowledged

We are aware that article analytics is currently not functioning properly in the production environment. Our team is actively investigating the issue and will provide an update in about 3 minutes. Thank you for your patience.

Meeting Transcripts Not Showing in the Interface

Degraded

Updated Apr 2, 2026 at 11:19am UTC

Started: Apr 2, 2026 09:16 UTC

Current status: Fixing

We are making progress on restoring visibility for meeting transcripts. Our team is validating recent changes to ensure transcripts display correctly across all devices. We will continue monitoring the system closely and will provide another update shortly.

3 previous updates

Support App Layout Changed Without Notice

Degraded

Created Apr 2, 2026 at 8:44am UTC

Started: Apr 2, 2026 08:44 UTC

Current status: Acknowledged

Some users are experiencing unexpected changes to the support app layout, which may cause confusion. The new layout appears temporarily and then disappears, indicating a possible rollout or testing phase. We are actively investigating the cause and will provide an update in about an hour.

Data Retrieval Issue with nl2sql

Degraded

Updated Mar 26, 2026 at 9:20am UTC

Incident: Data Retrieval Issue with Query Tool

Started: 10 minutes ago

Current status: Acknowledged

We are investigating an issue affecting data retrieval through our query tool. Our team is actively working to identify the cause and restore normal functionality. We will provide an update as soon as more information becomes available.

1 previous update

Customer Support Agents Unavailable

Degraded

Created Mar 26, 2026 at 6:22am UTC

Customer support agents are currently not responding to inquiries. This started 3 minutes ago. We will provide an update within the next 30 minutes.
Apr 07, 2026

Unable to Create Tickets in the Portal

Degraded

Resolved Apr 7, 2026 at 4:18pm UTC

Started: Apr 7, 2026 15:59 UTC

Current status: Mitigated

Ticket creation in the portal is now working again for all users. The issue has been resolved, and the system is stable. Thank you for your patience.

5 previous updates

Widget export is failing

Degraded

Resolved Apr 7, 2026 at 5:54am UTC

Started: Apr 7, 2026 05:34 UTC

Current status: Mitigated

The issue causing widget exports to fail has been resolved. Exports are now functioning normally. Thank you for your patience.

5 previous updates
Apr 06, 2026

Article analytics not working in production

Degraded

Resolved Apr 6, 2026 at 2:29pm UTC

Started: Apr 6, 2026 14:16 UTC

Current status: Mitigated

The issue with article analytics has been resolved and service is now stable. Thank you for your patience while we fixed the problem.

5 previous updates

Call Handling Delays and Freezes

Degraded

Resolved Apr 6, 2026 at 5:21am UTC

Started: Apr 6, 2026 05:11 UTC

Current status: Mitigated

The issue causing delays and stalls during call skills has been resolved. Systems are now stable, and agent workflows are functioning normally. Thank you for your patience as we worked to restore full service.

4 previous updates
Previous updates