Email Verification Emails Not Received
Resolved
Mar 10, 2026 at 3:30pm UTC
The email verification issue has been resolved after a 14-minute incident. Customers can now receive verification codes as expected, and login processes are functioning normally. Thank you for your patience.
Affected services
Updated
Mar 10, 2026 at 3:30pm UTC
We have identified the root cause of this issue that started 14 minutes ago. A fix is being deployed and we will provide updates on our progress.
Affected services
Updated
Mar 10, 2026 at 3:27pm UTC
We have identified the root cause of this issue that started 11 minutes ago. A fix is being deployed and we will provide updates on our progress.
Affected services
Updated
Mar 10, 2026 at 3:26pm UTC
We are continuing to investigate this issue that started 9 minutes ago. We are exploring multiple approaches and will provide another update in about an hour.
Affected services
Created
Mar 10, 2026 at 3:15pm UTC
Some customers are experiencing delays in receiving email verification codes for portal login. This started just now. We will provide an update within the next 30 minutes.
Affected services