The issue with DevRev customer agents not responding has been resolved. All customer agents are now operational, restoring service within the 8-minute incident window. Thank you for your patience.

We've pinpointed the issue: DevRev Customer Agents Not Respondingg. Customer impact was first seen 7 minutes ago. We're rolling out a fix now and expect it fully deployed within about 30–60 minutes—we'll update sooner if that changes. Our next status update will be in about 30 minutes.

We are continuing to investigate this issue that started 6 minutes ago. We are exploring multiple approaches and will provide another update in about an hour.

Customer support agents for DevRev are currently not responding. This started just now. We will provide an update within the next 30 minutes.