Previous incidents

We are pleased to inform you that the processing errors related to the Janus Kafka Consumer V2 and the Kafka EOF issues have been successfully resolved. Our team identified the root cause and implemented the necessary adjustments to restore normal functionality.

We are pleased to inform you that the streaming failures caused by EOF errors have been successfully resolved. Our team identified the issue and implemented the necessary adjustments to restore full functionality.

We are pleased to inform you that the issue regarding the missing 'in_development' stage error during the onboarding of Kafka Consumer v2 has been resolved. Our team identified the root cause and implemented the necessary adjustments to ensure a smooth onboarding experience.

We are pleased to inform you that the issue regarding the missing 'in_development' stage error during the onboarding of Kafka Consumer v2 has been resolved. Our team identified the root cause and implemented the necessary adjustments to ensure a smooth onboarding experience.

We are pleased to inform you that the issue regarding the Kafka consumer write conflict errors has been successfully resolved. This incident caused some disruptions during the onboarding process, but our team has taken the necessary steps to rectify the situation.

We are pleased to inform you that the issue regarding push notification failures has been resolved. This incident affected the timely delivery of notifications, and we have taken the necessary steps to restore full functionality.

We are pleased to inform you that the MongoDB connection handshake timeout errors have been successfully resolved. This issue was affecting the stability of our STS service, causing interruptions for some users.

resolved

resolved

We are pleased to inform you that the issue has been resolved. The incident involved an undefined error that may have affected your experience with our service. Our team has taken the necessary steps to address the problem and restore full functionality.

We are pleased to inform you that the issue has been resolved. The incident involved a temporary disruption in our service, which may have affected your experience. Our team has taken the necessary steps to address the situation and ensure everything is functioning smoothly again.