Article analytics not working in production
Resolved
Apr 6, 2026 at 2:29pm UTC
Started: Apr 6, 2026 14:16 UTC
Current status: Mitigated
The issue with article analytics has been resolved and service is now stable. Thank you for your patience while we fixed the problem.
Affected services
Updated
Apr 6, 2026 at 2:28pm UTC
Started: Apr 6, 2026 14:16 UTC
Current status: Fixing
We have identified issues affecting article analytics in the production environment. Our team is validating the fix and monitoring the system to ensure stability. We will provide another update once the fix is fully rolled out and confirmed to be working.
Affected services
Updated
Apr 6, 2026 at 2:25pm UTC
Started: Apr 6, 2026 14:16 UTC
Current status: Fixing
We are making progress on fixing the article analytics issue. Our team is validating the data flow and ensuring analytics are accurately updating. We will continue monitoring to confirm stability before completing the fix.
Affected services
Updated
Apr 6, 2026 at 2:24pm UTC
Started: Apr 6, 2026 14:16 UTC
Current status: Acknowledged
We have confirmed that article analytics is still not functioning correctly in the production environment. Our team is narrowing down the cause and working on a fix. We will provide another update once progress is made.
Affected services
Updated
Apr 6, 2026 at 2:21pm UTC
Started: Apr 6, 2026 14:16 UTC
Current status: Acknowledged
We have confirmed that article analytics is still not functioning correctly in the production environment. Our team is narrowing down the cause and working on a fix. We will provide another update as soon as we have more information.
Affected services
Created
Apr 6, 2026 at 2:16pm UTC
Started: Apr 6, 2026 14:16 UTC
Current status: Acknowledged
We are aware that article analytics are currently not functioning in the production environment. Our team is investigating the issue and working to resolve it as quickly as possible. We will provide another update in about 3 minutes.
Affected services